TRAI (Telecom Regulatory Authority of India) is intensively struggling with the problem of unwanted telephone calls. One of the actions taken is to prepare the Do Not Disturb application. Now, the operators have to ensure the possibility of installing this application on every smartphone operating in their network in the coming months. Apple, however, refused to place the TRAI’s application in the App Store. If the situation does not change, all iPhones may be banned.

Apple has quite a few problems with the conquest of the Indian market. Recently, we learned that the company from Cupertino sells fewer and fewer iPhones in India. The situation is so serious that Apple has decided to restructure the Indian sales and marketing department. However, this is not the end of the company’s problems with a bitten apple. A much greater worry is the last regulation issued by the TRAI. The case concerns the application DND (Do Not Disturb), which is to help in the fight against unwanted calls and intrusive text messages. The DND application was developed by the regulator and can be installed on any Android smartphone. However, Apple did not allow it to be added to the App Store. The reason for this is that DND app requires access to call and message logs. These types of permissions violate Apple’s privacy policy.

Operators may block all iPhones if Apple does not get along with the TRAI

Installation of the Do Not Disturb application remains voluntary. However, new regulations require that operators ensure that every smartphone operating in their network supports it. They have half a year for it. If after this time any device will not allow the installation of the TRAI’s app, it will be cut off from the network. Currently, we do not know how Apple will solve this problem. There are two solutions. The simplest of them assumes adding the Do Not Disturb app to the App Store. This would not be the first case where Apple would give in to the local government so that it could continue to sell iPhones in a given country. Last year, Apple removed VPN applications from the Chinese App Store, which did not cooperate with the government and their use was considered illegal. The second solution, on the other hand, would be to convince the Indian regulator to the Unwanted Communication feature introduced in iOS 12. This new functionality allows users to report unwanted calls and text messages. In addition, Apple provides an interface with this feature that can be used by developers creating applications similar to DND. Perhaps the TRAI would like to take advantage of this solution, and thus Apple would avoid blocking iPhones.

Source: IndiaToday